Front Desk Receptionist
The Front Desk Receptionist answers the telephone and makes appointments for patients according to the established practice protocols; greets patients as they come in, checks patients in and updates all personal and insurance information; establishes and maintains patient records files; and generates paperwork to register patients for services.
Chiropractic Assistants relieve chiropractors of many administrative and clinical duties, freeing them to concentrate on patient diagnosis and treatment. The assistant may schedule appointments; perform preliminary examination procedures; take case histories; operate conjunctive therapy equipment; take and develop x-rays; take specimens and perform simple lab tests; handle bookkeeping and billing; process insurance forms; and communicate to patients the philosophy of chiropractic through lay lectures on nutrition, rehabilitative exercise, and treating the body as a whole.
The Treatment/Financial Coordinator is a professional, organized, reliable, team player who plays a vital role in the practice. The Treatment/Financial Coordinator educates the patient about their treatment plan, after the chiropractor has diagnosed and reviewed the treatment with a patient; continuously researches and forms working relationships with outside patent care financing companies in order to give our patients a wide range of viable financial options; determines insurance benefits that apply to treatment plans and estimate patient co-pay amounts; assists patients with insurance; presents fees and gives estimates of treatment; works with accounts receivable; generates end of day reports; monitors treatment plans and case acceptance; and implements financial policies.